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Vihiga Water and Sanitisation Company Ltd, is a water service provider that supplies clean drinking water and sanitation services to residents of Vihiga County.

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Our Services

New Water Connection
Disconnection & Reconnection
Customer Queries & Complaints
Water Kiosk Services

Contact Information

Along Gisambai-Maragoli Road, Adjacent to Vihiga Municipal Grounds

+254799945300

[email protected]

Working Hours

Weekdays8:00 AM - 5:00 PM

© Copyright 2026 VIWASCO. All Rights Reserved.

[email protected]+254799945300Weekdays 8:00 AM - 5:00 PM

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Services
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Contact

Office Customer Service

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Office Customer Service

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We provide in-person assistance at our offices to support all customer needs. Office Hours Monday – Friday: 8:00 AM – 5:00 PM Available at headquarters and scheme offices

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Customer Service

Office Customer Service

We provide in-person assistance at our offices to support all customer needs.

Office Hours

Monday – Friday: 8:00 AM – 5:00 PM
Available at headquarters and scheme offices

Related Services

Explore other support options and customer service pathways.

New Water Connection

VIWASCO provides new water connections to customers through a simple application and installation process. Once approved and paid, connection is completed within a short timeframe to ensure quick access to water…

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Disconnection & Reconnection

VIWASCO disconnects water services in cases of non-payment and restores supply promptly once payment is made. How It Works Water is disconnected after 14 days of unpaid bill Settle outstanding bill Water supply is…

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Customer Queries & Complaints

We provide fast and responsive customer support services to address all customer concerns including billing, supply issues, and general inquiries. Available Support Services Account balance inquiries (Immediate)…

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Office Customer Service | Services | VIWASCO — Vihiga Water and Sanitation Company